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My mates windows wont startup HELP PLEASE?

Right my mates windows wont startup. It starts in the screen which says "start windows normally, safe mode, last good configuration".

He says the computer restarts after the windows loading screen , whichever option he chooses.

He did not reinstall any hardware yesterday (when it was working )

the only software he can think of that was installed was his dad installing a media player or something so he could listen to BBC radio 1, through the site.

Thats all the information I’ve got, ive advised repairing his windows installation/reinstalling windows, but have you lot got any better suggestions?
This is windows XP by the way 🙂
He cant do system restore….because windows wont startup
Anyone else available for answer?

the first answer just stated that he couldnt do anything else, and the second didnt know what they were talking about/hadnt read the question 🙁

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