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My DVD Rom doesn’t work- It won’t read any discs, yet computer still recognizes it…help please?

Hello-

I have a Dell Inspiron Notebook 8200 series that is about 4-5 years old.

When I put a disc, any disc, into the dvd rom drive it will spin the disc around for about 30-45 seconds and make noise like it wants to start reading it but then it just stops and does nothing and does not read it.

When I go into ‘My Computer’ and right-click on the drive it recogonizes it and says it is working properly. Also on the self diagnostics it says it is working properly too. It just will not read a disc though, of any format.

I start school next week and really need my dvd rom drive to install some new software…can anyone think what the problem may be?

Thanks so much!

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