Main issue:
I cant open links on most websites…. or enlarge images that appear on google images. the mouse pointer doesnt seem to recognise them.(normally it would turn into a hand from a pointer.)
i cant even post this problem on any tech help sites as i cant click on the post ‘new thread’ button.
not sure why but YahoO’s links work.
i cant click on thumbnail pictures on facebook either, normally it would open the enlarged view of the picture ect…
ive tryed updating internet explorer 7 and the java updates.
here is a log from HIJACKTHIS see if you can spot any virus
THANK YOU!
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\Program Files\Executive Software\Undelete\UdServe.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\winhlp32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 – BHO: AcroIEHlprObj Class – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 – BHO: ALOT Toolbar – {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} – C:\Program Files\alot\bin\alot.dll
O2 – BHO: SSVHelper Class – {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} – C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 – BHO: (no name) – {7E853D72-626A-48EC-A868-BA8D5E23E045} – (no file)
O2 – BHO: Google Toolbar Helper – {AA58ED58-01DD-4d91-8333-CF10577473F7} – c:\program files\google\googletoolbar1.dll
O2 – BHO: Google Toolbar Notifier BHO – {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} – C:\Program Files\Google\GoogleToolbarNotifier.0.1225.9868\swg.dll
O3 – Toolbar: McAfee VirusScan – {BA52B914-B692-46c4-B683-905236F6F655} – c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 – Toolbar: &Google – {2318C2B1-4965-11d4-9B18-009027A5CD4F} – c:\program files\google\googletoolbar1.dll
O3 – Toolbar: ALOT Toolbar – {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} – C:\Program Files\alot\bin\alot.dll
O3 – Toolbar: (no name) – {07B18EA9-A523-4961-B6BB-170DE4475CCA} – (no file)
O4 – HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 – HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 – HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 – HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 – HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 – HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 – HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 – HKLM\..\Run: [nwiz] nwiz.exe /install
O4 – HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 – HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 – HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 – HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar.bin\mwsoemon.exe
O4 – HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
O4 – HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
O4 – HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"
O4 – HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 – HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 – HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 – HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 – HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar.bin\m3SrchMn.exe" /m=2 /w
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 – HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 – HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘LOCAL SERVICE’)
O4 – HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘NETWORK SERVICE’)
O4 – HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘SYSTEM’)
O4 – HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘Default user’)
O4 – Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 – Extra context menu item: &Search – http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZZzer000YYGB
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O16 – DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) – http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 – DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} – http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/ZwinkyInitialSetup1.0.0.15-3.cab
O16 – DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) – http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 – DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) – http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 – DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) – http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 – DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) – http://sdlc-esd.sun.com/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?AuthParam=1217681069_e94cf86f6a9c9018c4d65c1a33bc9775&GroupName=JSC&BHost=javadl.sun.com&FilePath=/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab&File=jinstall-6u7-windows-i586-jc.cab
O16 – DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) – http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
O20 – AppInit_DLLs: pushow14.dll
O23 – Service: Lavasoft Ad-Aware Service (aawservice) – Lavasoft – C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 – Service: Adobe LM Service – Unknown owner – C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 – Service: AVG Anti-Spyware Guard – GRISOFT s.r.o. – C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 – Service: Google Updater Service (gusvc) – Google – C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 – Service: InstallDriver Table Manager (IDriverT) – Macrovision Corporation – C:\Program Files\Common Files\InstallShield\Driver\Intel 32\IDriverT.exe
O23 – Service: InCD Helper (InCDsrv) – AHEAD Software – C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 – Service: iPod Service – Apple Computer, Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: Process Monitor (LVPrcSrv) – Logitech Inc. – c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 – Service: LVSrvLauncher – Logitech Inc. – C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
O23 – Service: McAfee WSC Integration (McDetect.exe) – McAfee, Inc – c:\program files\mcafee.com\agent\mcdetect.exe
O23 – Service: McAfee.com McShield (McShield) – Unknown owner – c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 – Service: McAfee Task Scheduler (McTskshd.exe) – McAfee, Inc – c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 – Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) – McAfee, Inc – C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 – Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) – McAfee, Inc – c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 – Service: NVIDIA Display Driver Service (NVSvc) – NVIDIA Corporation – C:\WINDOWS\system32\nvsvc32.exe
O23 – Service: PnkBstrA – Unknown owner – C:\WINDOWS\system32\PnkBstrA.exe
O23 – Service: Executive Software Undelete (UndeleteService) – ESI – C:\Program Files\Executive Software\Undelete\UdServe.exe
Tagged with: aawservice • c program • common files • ctfmon exe • executive software • facebook • google • google images • internet explorer 7 • java updates • lvcomsx • mouse pointer • myprinter • realsched • running processes • software undelete • spoolsv exe • tryed • updating internet explorer • windows explorer
Filed under: Computer Diagnostic Software
Update your anti-virus, remember to only have one anti-virus installed on your PC
http://www.avast.com/eng/download-avast-home.html [Free home edition]
Download SuperAntiSpyware
http://www.superantispyware.com/superantispywarefreevspro.html [Free home edition]
Restart your PC in safe mode, and run a full scan with both.
http://www.pchell.com/support/safemode.shtml
While in safe mode, you may also want to have a look at your start up items by using msconfig.
http://www.netsquirrel.com/msconfig/
Be careful with the items you uncheck, you can have a look here to see if they are necessary
http://www.greatis.com/appdata/index.html
You should also have a look at your IE Add-ons while in safe mode.
http://www.microsoft.com/windowsxp/using/web/sp2_addonmanager.mspx
Disable any you do not use.
After you reboot back to normal mode, download and install ccleaner to fix any registry problems and clean up old temp files.
http://www.ccleaner.com [Free]
O2 – BHO: ALOT Toolbar – {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} – C:\Program Files\alot\bin\alot.dll (Alot toolbar)
O3 – Toolbar: ALOT Toolbar – {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} – C:\Program Files\alot\bin\alot.dll (Alot toolbar)
O3 – Toolbar: (no name) – {07B18EA9-A523-4961-B6BB-170DE4475CCA} – (no file) (mywebsearch)
O4 – HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon…. (mywebsearch)
O4 – HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn… /m=2 /w (mywebsearch)
O8 – Extra context menu item: &Search – http://edits.mywebsearch.com/toolbaredit… (mywebsearch)
O16 – DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} – http://ak.exe.imgfarm.com/images/nocache…(Zwinky)
O20 – AppInit_DLLs: pushow14.dll
Download and run the following:
Malwarebytes Anti-Malware Removes Antivirus 2008/2009/XPAntivirus and many more:
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?hhTest=1.
Download, install, update and select Quick Scan.
Remove all infections that it finds after scan.
Spybot S&D:
http://www.safer-networking.org/en/download/index.html
Download, install, update and Immunize, then click ‘Check for problems’ then when complete select all and then ‘Fix Checked’
Windows Malicious Software Removal Tool:
http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en
64bit Version:
http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en
Also go to add/remove programs in control panel and remove MyWebSearch/CoolWebSeach/Zwinky entries if any remain.
yes,
go to
http://forums.spybot.info/forumdisplay.php?f=22
and post.
they analyze hijack this logs and give you step by step instructions on how to remove them,
and they are pretty fast to respond.
Submit this log to the link below for your best support.
O3 – Toolbar: ALOT Toolbar – {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} – C:\Program Files\alot\bin\alot.dll
O3 – Toolbar: (no name) – {07B18EA9-A523-4961-B6BB-170DE4475CCA} – (no file)
O4 – HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon….
O4 – HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn… /m=2 /w
And you need to get a Reg cleaner you have a lot of junk in there you don’t need.