I’m having some virus trouble and since then I have no sound. I have a Creative Soundblaster Audigy 24 bit Soundcard installed.
Control Panel Says: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
The viruses load up on boot, ending the viruses on task manager stops a blue screen error, but the viruses won’t be detected by my anti-virus.
I tried to do system restore, to a point 2 days ago, when the sound worked and I keep getting blue screen errors saying your computer has been shut down to prevent hardware damage.
I can’t start my computer in safe mode either, and last known good configuration gets the same blue screen error.
I also have "Registry Mechanic" back-ups for my registry for various dates, but this fails to solve the problem too.
I try and play a file in winamp and get the following error with a loud beep:
Nullsoft Direct sound output v.2.47 (d) error. Bad directsound driver, please install proper drivers or select another device in configaration.
Error code: 88780078
Direct x says: "No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer."
Please can you link me the drivers for my Soundcard or provide any other help for restoring the registry.
"do you have sytem restore"
I have one for 30 October 2008 (made by Registry Mechanic) so there will be a back up of my registry. But I get a blue screen hardware error.
I also tried this: http://www.downloadatoz.com/windows-registry/faq,how-to-repair-windows-code-19-registry.html
However, Registry Booter would not install due to this error: http://support.microsoft.com/kb/315353
Tagged with: anti virus • back ups • bad directsound driver • booter • code 19 • creative soundblaster • direct x • error code 88780078 • hardware damage • hardware device • hardware error • hardware manufacturer • last known good configuration • proper drivers • registry mechanic • screen error • screen hardware • soundblaster audigy • ups • winamp
Filed under: Registry Fix
Have you taken action and removed all the Viruses ? That is what you need to do first. Run an Antivirus (AVG, Avira, Avast all will do). They are all free and can easily be downaloaded. Once done download ‘Windows Care Personal’. Its an all in one utility that scans our systems and performs repairs including that of registry. you can get it at Download.com .
Sounds like you should backup all your documents onto cd or flash, and reinstall your o/s, or a recovery which would backup all your documents, then scan your computer for viruses. The viruses would then be in your "my backup files" in C-drive.
do you have sytem restore
Why not roll back drivers?
GO to system, hardware, select the device and select, roll back.
This might help.
Or else reinstall them.
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Thanks have a nice day
al yoz
~fiazio
you cant restore a registry unless you have a backup of it!
there is no way!
sorry
and all registries are different so you cant take it from someone else
unless the computers make and model are exactly the same
and the installed and unisatalled the same programs in the same order you did
but youll never find that so
you have to reinstall windows
sorry
Richard
MCSE (microsoft technician)
CSSA (Sonicwall technician)
Dell, HP, Gateway, Acer, Lenovo/IBM, PowerSpec certified technician
Helpful Programs:
Ccleaner (ccleaner.com)
Disk Defrag and Registry Defrag (auslogics.com > products)
AVG free (free.avg.com/)