Filed under: Registry Cleaners
How do I get rid of "Malware Protection" program if I can't open anything?
May 24, 2011
6 thoughts on “How do I get rid of "Malware Protection" program if I can't open anything?”
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Clean Registry and Optimize PC
Try downloading Rkill first and then malwarebytes. Sites I’d recommend looking at (they are both trustworthy and the downloads from there are safe) is majorgeeks.com and bleepingcomputer.com.
•Download and install Malwarebytes’ Anti-malware.
•Restart your computer and press "F8" repeatedly before you see the Windows logo. This will bring you to the Windows Advanced Options Menu.
•Scroll down the menu and select "Safe Mode" to log into Windows Safe Mode.
•Launch your antivirus program. Perform a full system scan and delete all malicious files.
•Launch Malwarebytes’ anti-malware and click the "Perform quick scan" radio button. Click "Scan." Malwarebytes will scan the system for malicious malware.
•Click "OK" when the scan is complete, then click "Show scan results." Place a check on all the detected malware and click "Remove selected." Malwarebyte’s will remove all detected malware.
•Restart your computer normally to complete the process.
So you were able to run Malwarebytes in Safe Mode? Did it find anything?
If you can, restart in Safe Mode with Networking. Try to update Malwarebytes and then run a Full Scan. When it’s finished, tell it to remove all the things it found. Usually, you have to restart.
While in Safe Mode with Networking, if you find that you can’t update Malwarebytes, then you might have a Proxy server problem with Internet Explorer. While still in Safe Mode, go to IE. Tools –> Internet Options –> Connections tab –> LAN Settings –> Proxy Server settings (make sure there’s no check mark).
I wouldn’t try using System Restore though. Usually the malware gets into the restore points as well.
When you open in safe mode: Go to Control Panel and uninstall, delete or quarantine that program. I had to quarantine a program one time as I couldn’t seem to get it off my computer, it’s like putting it in jail. It’s still there.
Yeah, there is a lot of bad stuff on your computer, and you need to remove as much as possible.
If you need to, you should print this page:
Try to do the following:
-Now, the first thing to do is try a system restore to an earlier time before the bad stuff started appearing (if you don’t know how to do it, go to Start > Run > type in ‘rstrui.exe’ > restore my computer to an earlier time). Highly unlikely it will work, but have a go anyway.
-If that fails, and you think you can just delete it, download and run Killbox.
-After that, go to ‘TrendMicro Housecall’. If you can, run it, and let it run until it is finished.
-After that, download Malwarebytes Anti-malware. Install, update and run a full scan. When finished, restart your computer, and log back in. Check to see if the virus has vanished. If so, great; if not, well, there are still a few more things to do.
-This time, restart your computer, and rapidly press F8 on your keyboard until a black screen with a lot of choices appear. Look for an option that says ‘Safemode’. Select it, and then go into the Admin account. Once you’re in, run Malwarebytes again. When it is done, restart your computer once again and then go into your account. Hopefully it will be gone.
-Now, download ‘CCleaner’, and run both the cleaning utility and the registry scanner on your computer.
-Lastly, if you don’t have an antivirus on your computer, I recommend you get Avast! or AVG antivirus. Both of them are quite good, and they don’t cost anything. Download, install, run, update and scan.
If at any time, you are unable to complete one of these steps, move onto the next one. If you cannot access any anti-virus website, ask a friend to download and install them onto a USB stick/flash drive for you.
Worst case scenario, copy and paste all your important files (as in, the ‘documents and settings’ folder) onto an external hard drive or a USB stick/flash drive. Then put your Windows installation disc into the computer, and go into the Boot Menu (it will say what key to press on startup) and repair your computer. If the problem persists, format the computer. If you don’t know how to do that, give it to your local computer repair shop or a knowledgable friend and tell them you want your computer formatted and backed-up.
Websites:
http://housecall.trendmicro.com/
http://www.malwarebytes.org/mbam.php
http://www.piriform.com/ccleaner
http://www.avast.com/eng/download-avast-home.html
http://www.zonealarm.com/security/en-us/zonealarm-pc-security-free-firewall.htm
http://killbox.net/
SpyNoMore,the best anti-spyware software that i have used,it can detect and remove all stealth keylogger on your computer.anymore it can block the websites which have keylogger dangerous,it is also easy to use
http://www.applesw.com/Other-Software/antiSpyware.html