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How to get rid of a virus that has attacked your own virus protection?
December 17, 2010
6 thoughts on “How to get rid of a virus that has attacked your own virus protection?”
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Clean Registry and Optimize PC
Hi.Use kaspersky to remove the trojan & other bad stuff that is on your computer. Kaspersky is simply the best of all.
Try running a full system scan with updated anti-spyware program(spyware doctor, malwarebytes, superantispyware). Before running, reboot your PC and then start hitting F8 as soon as your PC becomes active. Then use your arrow keys for choosing safe mode with networking.
ctrl + alt + del and start task manager. Look fro the virus under processes (or something that looks like a virus, it will probably be using a lot of CPU) and stop it. Now…if you can acess the internet, update your AVG…yours is very much out of date. They have AVG free 2011 out now. dowload and scan. If you can not get on the internet, run your version of AVG. If neither work, then IDK.
Hope this helps…tell me if it does, please!
Will
try here, http://www.delete-virus.com
worked for me
If you can use the internet just google "trend micro housecall" and follow the prompts.
Two parts to this answer. First, about AVG being disabled. You might try downloading the free Stinger utility from McAfee and run it in Safe Mode With Networking. Stinger’s only purpose in life is to detect attacks on the major A-V programs. I’m not sure if it helps AVG, though.
It’s so good at it the publisher has had to change its name a few times to keep malware from defending against it.
Note that Stinger does not take the place of any other malware removers. You should still run them, probably also in Safe Mode With Networking.
Also note that Stinger won’t necessarily repair the damage the malware caused. You’ll probably have to reinstall your anti-virus.
To get into Safe Mode with Networking:
1.Log out and reboot your machine.
2.When the machine starts the reboot sequence, press the F8 key repeatedly.
3.Select Safe Mode with Networking from the resulting menu.
4.Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.
5.The machine will continue booting, but the Windows desktop will look different.
6.When you’re finished doing what you need to do, log out and reboot back into normal mode.
Second, if Stinger doesn’t help, here’s my best shot at a generic removal procedure:
First, boot into Safe Mode With Networking. (See below for details.) That sometimes keeps malware from protecting itself. Then, if you have an anti-virus, make sure it has the latest virus definitions and run a full scan with it. If you don’t have one, many people here swear by Malwarebytes (it’s free).
I suggest you also download Ad-Aware Free and Spybot S&D (they’re free), install them, update them and run full scans with them in Safe Mode With Networking.
Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.
Another trick that may enable anti-malware and/or its installer program to sneak past the malware is to change the name of the anti-malware program itself. The names of the files and their locations differ between anti-malware programs, but the procedure is always the same:
1.In Windows Explorer, find the folder with the anti-malware.
2.Change the name of the program (it always ends with a .exe) to virtually anything else, but keep the “.exe” part.
3.Run that.
Note that even if the anti-malware programs get rid of the malware, they may not be able to reverse the effects. Search the Web for possible fixes.
Update and run full scans regularly, not just when you think you already have malware.
Good luck.
Note: There ARE free versions of these reputable programs on the websites listed. They just may not be obvious.
Ad-Aware Free (free): http://www.lavasoftusa.com/
Spybot S & D (free): http://www.spybot.com/
MalwareBytes (free) http://www.malwarebytes.org/ (If the program doesn’t run, changing its filename from mbam.exe to something else ending in .exe has sometimes proven effective.)
AVG anti-virus (free): http://free.grisoft.com/doc/2/lng/us/tpl/v5/
Avast! (free): http://www.avast.com/
Kaspersky (free trial) (Seems to dislike installing on any machine with just about any other decent anti-malware, including some firewalls.): http://usa.kaspersky.com/downloads/