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How to get rid of a virus that has attacked your own virus protection?
December 13, 2010
3 thoughts on “How to get rid of a virus that has attacked your own virus protection?”
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Clean Registry and Optimize PC
Go into safe mode with networking (tap the F8 key while rebooting or starting computer) download malwarebytes and run quick scan. Fix selected problems. Reboot computer and run malwarebytes again not in the safe mode, and do a full scan. This will kill most viruses. When done download avg free 2011.
I had a virus turn my Norton off and wouldn’t let me turn it back on. I had to call norton and they used RDP (Remote Desk Top Protocol) and took control of my laptop for about 2 hours trying to fix it. What the ended up doing was basically uninstall Norton and reinstall it.
To make sure you get all malware off your computer you need to run more than one program. Each anti malware program will handle some subset of all viruses but only running one will usually miss some of the malware. The one thing you can probably be assured of is that if you have a known infection there are probably others that are not yet discovered.
Run all of this from safe mode and always download the software from a different computer that is not infected.
Use the following:
Malwarebytes – http://www.malwarebytes.org
Super Anti Spyware – http://www.superantispyware.com
Combofix – http://www.bleepingcomputer.com/combofix/how-to-use-combofix
For more details on identifying malware and using this software see this page:
http://www.personalvpn.org/malware_removal.htm