This question has been asked multiple times, and I have read EVERY answer (also googled internet for answer: no luck), and nothing has helped me out so far. I have iTunes (v 7.3.2) and cannot connect to the iTunes store. I get the (very common, it would seem) error that reads: "iTunes could not connect to the iTunes store. The network connection was refused. Make sure your network settings are correct and your netowork is active, then try again."

Here’s what I’ve done that has NOT worked:
-rebooted
-re-downloaded the same version and older versions
-uninstalled/re-installed
-cleared my DNS cache and checked settings with my isp
-run diagnostics
-called my isp again(even though i can connect just fine to the internet)
-rebooted modem/router AND plugged directly into modem
-disabled Windows firewall (and have iTunes allowed anyway)
-there is NO Norton anywhere on my computer, nor any other anti-virus software, so it’s NOT that

Why hasn’t Apple fixed this???

HELP!!!!

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Filed under: Computer Diagnostic Software