I have a different video camera that I connected to the computer with the same cable, and the computer would not recognize that camcorder either. However, I have connected both camcorders to my VCR with the same firewire cable and had no problems. I also connected the other camcorder to another computer with the same firewire cable and had no problems. Therefore, I believe it's the computer, either the port itself or the software. I called Dell and they said walked me through a diagnostics test and they said it wasn't the firewire PORT, but it was a software issue…I have connected this DV camera to this computer before, so I know it'll work, but I don't know what seems to be blocking it. Any suggestions?
Tagged with: camcorder • camcorders • dell • diagnostics test • dv camera • firewire cable • firewire port • software issue • vcr • video camera
Filed under: Computer Diagnostic Software
Have a look at this webpage :-
http://www.myvideoproblems.com/ProblemPages/CannotCapture.htm
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Had that kind of problem once.
What I did – shutdown the PC, removed connections to the camcorder. Then power the PC again, opened my account again, reconnected and set the camcorder, then it was recognized again.
Analysis- I believe there could be some short circuit since firewire cable do have power, like the usb port.
Hope it does work to you too.
Thumbs Up!
I'd go into Control Panel / System / Hardware / Device Manager and uninstall the specific IEEE1394 controller (it's a right click option). Then reboot the PC with the camcorder connected and switched on. It's a brute force and ignorance approach, but it usually works.