Hi, TLDR below.

Hard drive took a little spill off the desk the other day. I plugged it in, a few beep noises came FROM the HD, not the computer, and now it isn’t loading up when I try going into it. I hear the disc(s) inside running smoothly and there isn’t any abnormal sounds (other than the beeping when I first plugged it in).

Every once in awhile, it will boot up very, very slowly. Other times, it will show the make shift directories I made inside the Terabyte but nothing inside them. And as of now, it will say it is unable to find or load up the HD.

So what sort of problems am I looking at here? Is there any way I can back up some of the criteria on the HD? Is there a type of diagnostic software I can use, buy, download to scan for problem and solutions?

It is under warranty, but I would hate for me to ship it out and lose all my files without at least doing my best to fix it myself. I plan on reformatting it if I can get an unfortunate solid answer of not being able to salvage my stuff. If that doesn’t work, then I suppose I’ll just send it in.

TLDR version: HD is beeping, discs sounds like they’re running fine. HD not booting up. Has weird nature to it, sometimes it loads (very slowly) sometimes directory doesn’t exist. Need help

+10 to best answer

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Filed under: Computer Diagnostic Software