If my laptop’s hardware and software have damaged, is it possible to retreat all my documents, songs etc?

September 7, 2009

My laptop brand is Toshiba and its hardware and software have damaged. I can’t turn on the laptop and after I sent it for repair, they said that the laptop must be reformated. What makes it worse is that if I choose to do so, all my documents, songs, pictures etc will be deleted.

Do you know any other solutions to repair it without deleting my informations? If my laptop has to be reformated, is it wise to upgrade it to Windows Vista? (I’m currently using Windows XP)

Your answers and opinions are much appreciated. TQ!

How can I clean my computer registry? *and what is it too*?

September 7, 2009

How do I clean my registry?

September 6, 2009

At least I think that’s what its called, I have never done it and my friend said that I should, but I am unsure how…

Can anyone help? Someone on yahoo gave me this link http://www.registryeasy.com/ for registry easy which does a free scan, is it safe (no viruses)?

Is there anyway to do this just with a program that came with my computer?

My computer boots and runs slow. I scanned with hijack. can you check if it has a virus.?

September 6, 2009

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$EMMSDE\Binn\sqlservr.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\hphmon06.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program FilesWirePortalMon.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InfoMyCa.exe
C:\PROGRA~1\STOMPS~1\SPYWAR~1\PPMemCheck.exe
C:\PROGRA~1\STOMPS~1\SPYWAR~1\PPControl.exe
C:\PROGRA~1\STOMPS~1\SPYWAR~1\CookiePatrol.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater88971\Program\Kodak Software Updater.exe
C:\Program Files\Microsoft SQL Server\Tools\Binn\sqlmangr.exe
C:\Program Files\Updates from HP9731\Program\Updates from HP.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 – HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R1 – HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 – HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 – URLSearchHook: Yahoo! Toolbar – {EF99BD32-C1FB-11D2-892F-0090271D4F88} – C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 – BHO: &Yahoo! Toolbar Helper – {02478D38-C3F9-4EFB-9B51-7695ECA05670} – C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 – BHO: Adobe PDF Reader Link Helper – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 – BHO: Yahoo! IE Services Button – {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} – C:\Program Files\Yahoo!\Common\yiesrvc.dll
O3 – Toolbar: Yahoo! Toolbar – {EF99BD32-C1FB-11D2-892F-0090271D4F88} – C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 – HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 – HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 – HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 – HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 – HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 – HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 – HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 – HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 – HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 – HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 – HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 – HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 – HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 – HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 – HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 – HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 – HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 – HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 – HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 – HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 – HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 – HKLM\..\Run: [WUSB54Gv4] C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InvokeSvc3.exe
O4 – HKLM\..\Run: [2wSysTray] C:\Program FilesWirePortalMon.exe
O4 – HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 – HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\STOMPS~1\SPYWAR~1\PPMemCheck.exe
O4 – HKLM\..\Run: [Spyware X-terminator Control Center] C:\PROGRA~1\STOMPS~1\SPYWAR~1\PPControl.exe
O4 – HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\STOMPS~1\SPYWAR~1\CookiePatrol.exe
O4 – HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 – HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 – HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 – HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 – HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 – HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 – HKUS\S-1-5-21-3816270988-1695259228-248512681-1011\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User ‘GM’)
O4 – HKUS\S-1-5-21-3816270988-1695259228-248512681-1011\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime (User ‘GM’)
O4 – HKUS\S-1-5-21-3816270988-1695259228-248512681-1011\..\Run: [PPMemCheck] C:\PROGRA~1\STOMPS~1\SPYWAR~1\PPMemCheck.exe (User ‘GM’)
O4 – HKUS\S-1-5-21-3816270988-1695259228-248512681-1011\..\Run: [Spyware X-terminator Control Center] C:\PROGRA~1\STOMPS~1\SPYWAR~1\PPControl.exe (User ‘GM’)
O4 – HKUS\S-1-5-21-3816270988-1695259228-248512681-1011\..\Run: [CookiePatrol] C:\PROGRA~1\STOMPS~1\SPYWAR~1\CookiePatrol.exe (User ‘GM’)
O4 – HKUS\S-1-5-21-3816270988-1695259228-248512681-1013\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User ‘PM’)
O4 – HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User ‘SYSTEM’)
O4 – HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User ‘Default user’)
O4 – Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 – Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 – Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 – Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater88971\Program\Kodak Software Updater.exe
O4 – Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\Tools\Binn\sqlmangr.exe
O4 – Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP9731\Program\Updates from HP.exe
O8 – Extra context menu item: &Yahoo! Search – file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 – Extra context menu item: Yahoo! &Dictionary – file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 – Extra context menu item: Yahoo! &Maps – file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 – Extra context menu item: Yahoo! &SMS – file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O8 – Extra context menu item: Yahoo! Dictionary – file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 – Extra context menu item: Yahoo! Search – file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 – Extra button: Yahoo! Services – {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} – C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 – Extra button: Run IMVU – {d9288080-1baa-4bc4-9cf8-a92d743db949} – C:\Documents and Settings\HP_Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O16 – DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) – http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 – DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) – C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 – DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) – http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase2895.cab
O16 – DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) – http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1170953416546
O16 – DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) – http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 – DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) – http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1181799595000
O16 – DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) – http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O20 – Winlogon Notify: !SASWinLogon – C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 – Service: Apple Mobile Device – Apple, Inc. – C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 – Service: Automatic LiveUpdate Scheduler – Symantec Corporation – C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 – Service: Bonjour Service – Apple Inc. – C:\Program Files\Bonjour\mDNSResponder.exe
O23 – Service: Symantec Event Manager (ccEvtMgr) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 – Service: Symantec Settings Manager (ccSetMgr) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 – Service: Symantec Lic NetConnect service (CLTNetCnService) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 – Service: iPod Service – Apple Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: Symantec IS Password Validation (ISPwdSvc) – Symantec Corporation – C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 – Service: LightScribeService Direct Disc Labeling Service (LightScribeService) – Unknown owner – c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 – Service: LiveUpdate – Symantec Corporation – C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 – Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 – Service: LiveUpdate Notice Service – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 – Service: Pml Driver HPZ12 – HP – C:\WINDOWS\system32\HPZipm12.exe
O23 – Service: ScsiAccess – Unknown owner – C:\WINDOWS\system32\ScsiAccess.EXE
O23 – Service: Symantec Core LC – Unknown owner – C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 – Service: Symantec AppCore Service (SymAppCore) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 – Service: TuneUp Drive Defrag Service (TuneUp.Defrag) – TuneUp Software GmbH – C:\WINDOWS\System32\TuneUpDefragService.exe
O23 – Service: WUSB54Gv4SVC – GEMTEKS – C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

Windows XP Clean install cannot find harddrive – help?

September 6, 2009

I installed Fedora, and now wish to uninstall Grub boot loader. The only way I can do that is with a windows XP CD and using the recovery console, I ask my friend and he lent his copy of XP. Once I get to the blue screen where it asks for options, I press recovery console, and then a screen appears stating hard drive cannot be detected… anybody knows how to fix this?

PC hardware:
Compaq Presario Notebook C306US
Operating Systems: Windows XP Media Center and Fedora Core 7
Harddrive: Seagate ST98823AS 80GB 5400RPM 2.5" Sata Laptop Hard Drive