I’v had Win XP-Home edition on my PC for a long time without problems but I need help figuring this issue out :
There are 5 different logon user-accts within my household and as of this morning, 2 of them will not keep the personal settings. Both still have their desktop shortcuts but the background display & screensaver settings are gone and when I reset/apply them….. no changes occur. Their start-up button is cleared out as well. I tried to right-click the programs to pin them back onto the menu but it’s ignored. Also, when I double-click Internet Explorer to go online; it opens as if they are logging on for the first time asking for IE settings, etc…..it doesn’t go to their previously set homepages. Only from those 2 accounts though….the other 3 are okay. (I can still change the display, logon to IE and the homepages are still intact.) I have run every anti-virus; registry cleaner; ad-ware/mal-ware/spyware that I have. They detect nothing! Any ideas for me?Thanks!
Well, after all day of trying to find a solution; it seems as though I will have to delete & reset those user accounts. I have already backed-up their files and such to an external HD. Another question…is there a way to save their IE favorites so that they don’t have to "start from scratch" after logging onto the internet from the new XP accts?
Thanks everyone for the help!
Tagged with: accts • ad ware • amp • anti virus • desktop shortcuts • double click • external hd • household • internet explorer • logon user • long time • personal settings • registry cleaner • screensaver settings • start from scratch • user accounts
Filed under: Windows Repair Software
Their personal profile got corrupted. You’ll need to either do a restore using system restore or delete the account and recreate
i had a problem like that when i called the customer service they had me write zero’s to the hard drive and reinstall windows. but if you think that’s bad just wait till you by a computer that has vista whooooo head aches
this is an interesting case, what you can do is assume two things:
since there’s no viruses or spywares
1) those two particular accounts are corrupted, and they need to be deleted and recreated
2) there’s certain parts of Windows XP missing, certain .dll files are gone, this requires either going online to microsoft.com to repair or reinstallation of xp
however for #2, unlike vista, xp does not give the automatic option to fix an error, the worst case scenario is to reinstall xp, but hopefully that won’t be the case
microsoft.com should have a place where you can run a update scan or a possible maintanence scan, you can put it in their search engine and see what you get….also monitor those two accounts from now on, w/e website or downloads can cause errors or even inappropiate installation or deletes.