when I boot up my desktop w/Windows XP I get an error message "windows\system32\msgvsque.dll FILE NOT FOUND"?

October 7, 2009

any idea how to download that missing file .dll file? Can I run the Windows system cd, or will that lose files and other items on my computer? No, I dont have a recovery CD. I have run PC Tools registry repair software, I have McAfee anti-virus, malware, security software on my computer.

how can I clean up my computer and get my Ethernet to work?

October 4, 2009

My ethernet light does not come on. My internet provider sent me a new modem but it still does not work. I had McAfee anti virus. When it expire, I tried to upgrade it but it did not work. I do not currently have any anti virus on the computer. I am so frustrated right now. I called a computer repair company that told me they would charge me 9.00 to check the computer and fix the problem. I can’t afford that right now.

is my computer safe to you ?

October 3, 2009

Firewall : Kaspersky Internet Security suit

Anti-Virus : Kaspersky Internet Security

Anti-Spyware : Kaspersky

Anti-Malware : Malwarebytes

Junk Cleaner , registry repair : Advanced Windows Care Personal .

is my computer safe to you :)?

Big problems with MS Office 2007?

October 1, 2009

I have been using Microsoft Office 2007 Professional Plus for nearly a year now. I’ve always been able to run every aspect of Office without fail. I haven’t changed any hardware or significant software changes in that time, but within the last few days, it has quit working. Whenever I try to start Word, Excel, PowerPoint, Access, or Outlook, I get an error message saying that there isn’t enough memory or disk space to run those programs. I can run every other program on my computer without problem. I have twice ran the Microsoft Office Diagnostic tool, and it says there is no problem with my system. My anti-virus, anti-spam, and anti-malware tools can’t find anything. If I contact Microsoft about the problem, their free troubleshooting help doesn’t apply to me. They want to charge me just to CHAT with someone who may or may not be able to help me. I don’t know what to do to fix this, but I don’t want to pay them money. Please, can anyone offer any suggestions?
Canadian Bacon’s answer fails. The processes that are currently running on my PC aren’t taking enough memory to cause a problem.

Geek Squad Repair issues?

September 30, 2009

A year ago, my daughter saved her own money to but a lap top computer.
We bought it, and an extended service contract from Best Buys.

It proved to be a lemon, and after several repairs (motherboard, hard drive, etc) they replaced it with another computer of a different make.

I paid for another extended contract…but when this machine had issues, they are trying to pawn it off on "software problems"—not covered and want to charge nearly 200 bucks to fix it.

Everyone who’s heard of the problem think the issue is power/ hardware related. While we were waiting to have the puter serviced, every customer was told the same thing "If the issue is spyware, it’s not covered…"

I think they are simply trying to weasel out of the contract, and "software" is just an excuse. Has anyone else had a similar experience with Geek Squad? It also took them 11 days to run a simple diagnostic. That’s absurd. So is paying 25 percent of the price of a product not even a year old.
My daughter says the screen goes black at random. She also said that re-booting doesn’t always bring it back.

She has a Toshiba laptop, and twice in the last year we had to replace the power cord. The first one used to get so hot it could almost burn your skin, but the latest doesn’t do that.

We use Avast and Ad Aware for anti-virus.

This doesn’t sound like any virus I have ever heard of. Opinions?
Even worse…when we retrieved the laptop, they tried to get me to sign a form that said it "had been repaired to my satisfaction.

THEN we found two new icons on the computer, one for a direct internet connection none of us had ever used, or heard, and the other for files equal odd.

Wonder what the boys do on their breaks?