My computer’s messed up completley and i can’t fix it! WHen you turn it on this screen comes up and says there something wrong with the drive & BIOS. My computers date is also totally messed up. I put the BIOS back to the defalt settings but its still messed up. I also did a system restore..but nothing changed!!! I doenload Hijackthis too…here’s my log file:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:29:29 PM, on 2/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 – BHO: Adobe PDF Reader Link Helper – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O3 – Toolbar: HP view – {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} – c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 – Toolbar: Easy-WebPrint – {327C2873-E90D-4c37-AA9D-10AC9BABA46C} – C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 – HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 – HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 – HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 – HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 – HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 – HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 – HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 – HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 – HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 – HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 – HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 – HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 – HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 – HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE
O4 – HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘LOCAL SERVICE’)
O4 – HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘NETWORK SERVICE’)
O4 – HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘SYSTEM’)
O4 – HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘Default user’)
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O16 – DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) – http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 – DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) – http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 – DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) – http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
O16 – DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) – http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 – DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) – http://driveragent.com/files/driveragent.cab
O23 – Service: Ad-Aware 2007 Service (aawservice) – Lavasoft – C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 – Service: Apple Mobile Device – Apple, Inc. – C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 – Service: Ati HotKey Poller – ATI Technologies Inc. – C:\WINDOWS\system32\Ati2evxx.exe
O23 – Service: AVG7 Alert Manager Server (Avg7Alrt) – GRISOFT, s.r.o. – C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 – Service: AVG7 Update Service (Avg7UpdSvc) – GRISOFT, s.r.o. – C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 – Service: iPod Service – Apple Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: Viewpoint Manager Service – Viewpoint Corporation – C:\Program Files\Viewpoint\Common\ViewpointService.exe


End of file – 5868 bytes

I’ve been able to resolve most of the problems, but a couple things are still giving me trouble. For example, when I click links on a Google search page, I get redirected to some bullshit advertising webpages. Also, I am unable to connect to liveupdate for Norton antivirus, though I’m unsure if this is related to the spyware infection. Below is an Hijack-This log of my computer. Any suggestions?
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:51:54 AM, on 5/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\AOL08029212\ee\AOLSoftware.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\scvhost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 – BHO: Adobe PDF Reader Link Helper – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 – BHO: AOL Toolbar Launcher – {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} – C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 – BHO: (no name) – {b847676d-72ac-4393-bfff-43a1eb979352} – (no file)
O2 – BHO: NAV Helper – {BDF3E430-B101-42AD-A544-FADC6B084872} – C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 – Toolbar: Norton AntiVirus – {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} – C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 – Toolbar: AOL Toolbar – {DE9C389F-3316-41A7-809B-AA305ED9D922} – C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 – HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 – HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 – HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 – HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 – HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 – HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 – HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 – HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 – HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 – HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 – HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 – HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL08029212\ee\AOLSoftware.exe
O4 – HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04g\BrStDvPt.exe
O4 – HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 – HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 – HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 – HKLM\..\Run: [ctfmona] C:\WINDOWS\system32\ctfmona.exe
O4 – HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 – HKCU\..\Run: [QdrModule16] "C:\Program Files\QdrModule\QdrModule16.exe"
O4 – Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
O4 – Global Startup: Event Reminder.lnk = ?
O4 – Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 – Extra context menu item: &AOL Toolbar Search – c:\program files\aol\aol toolbar 5.0\resources\en-us\local\search.html
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 – Extra button: AOL Toolbar – {3369AF0D-62E9-4bda-8103-B4C75499B578} – C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O16 – DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) – http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 – DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) – http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1207981923982
O16 – DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) – http://www.adobe.com/products/acrobat/nos/gp.cab
O16 – DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) – http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 – Service: Ad-Aware 2007 Service (aawservice) – Lavasoft – C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 – Service: AOL Connectivity Service (AOL ACS) – AOL LLC – C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 – Service: Automatic LiveUpdate Scheduler – Symantec Corporation – C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 – Service: AVG Anti-Spyware Guard – GRISOFT s.r.o. – C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 – Service: Canon Camera Access Library 8 (CCALib8) – Canon Inc. – C:\Program Files\Canon\CAL\CALMAIN.exe
O23 – Service: Symantec Event Manager (ccEvtMgr) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 – Service: Symantec Password Validation (ccPwdSvc) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 – Service: Symantec Settings Manager (ccSetMgr) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 – Service: HP WMI Interface (hpqwmi) – Hewlett-Packard Development Company, L.P. – C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 – Service: iPod Service (iPodService) – Apple Computer, Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: LiveUpdate – Symantec Corporation – C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 – Service: Norton AntiVirus Auto-Protect Service (navapsvc) – Symantec Corporation – C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 – Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) – Symantec Corporation – C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 – Service: Pml Driver HPZ12 – HP – C:\WINDOWS\system32\HPZipm12.exe
O23 – Service: SAVScan – Symantec Corporation – C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 – Service: ScriptBlocking Service (SBService) – Symantec Corporation – C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 – Service: Symantec Network Drivers Service (SNDSrvc) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 – Service: Symantec SPBBCSvc (SPBBCSvc) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 – Service: Windows Action Script – Unknown owner – C:\WINDOWS\system32\scvhost.exe


End of file – 9390 bytes

My computer is totally wacked. I turn it on and it says that there’s something wrong with the BIOS (I have no idea what that is) and to hit F2 to contine and I do but then something goes wrong and I get a blue screen so I restart my computer with the power button and it brings up the screen about the BIOS when it restarts but as its trying to do the next thing I hit F8 and then I choose to start windows normally and then my computer goes on. Once my computer is on its restarts randomly and is soslow. Also online, I can’t go to hardly any websites without this "Certificate error" thing. As far as virus protection I had Windows firewall and AVG (the free one) and this other lavasoft spyware thing. Well I ordered virus protection from Verizon but it wont download. It says to check my internet connection – which I’m pretty sure is fine. So, obviously there’s something wrong with my computer and so I download hijackthis. If someone could help me out I really appreciate it:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:57:11 PM, on 1/4/2002
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://office.microsoft.com/search/redir.aspx?assetid=HA010936921033&CTT=1&Origin=EC010230001033&QueryID=ubtB1kD5H0&pid=CL100626971033&respos=2&rt=2
O2 – BHO: Adobe PDF Reader Link Helper – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O3 – Toolbar: HP view – {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} – c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 – Toolbar: Easy-WebPrint – {327C2873-E90D-4c37-AA9D-10AC9BABA46C} – C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 – HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 – HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 – HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 – HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 – HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 – HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 – HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 – HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 – HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 – HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 – HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 – HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 – HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 – HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O16 – DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) – http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 – DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) – http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 – DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) – http://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
O16 – DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) – http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 – DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) – http://driveragent.com/files/driveragent.cab
O23 – Service: Apple Mobile Device – Apple, Inc. – C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 – Service: Ati HotKey Poller – ATI Technologies Inc. – C:\WINDOWS\system32\Ati2evxx.exe
O23 – Service: iPod Service – Apple Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: Viewpoint Manager Service – Viewpoint Corporation – C:\Program Files\Viewpoint\Common\ViewpointService.exe


End of file – 6250 bytes

can anyone figure out what it is I need to remove? I’m not an expert with these things, so any help would be great.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:51:08 AM, on 3/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R1 – HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 – URLSearchHook: (no name) – {4D25F926-B9FE-4682-BF72-8AB8210D6D75} – (no file)
R3 – URLSearchHook: Yahoo! Toolbar – {EF99BD32-C1FB-11D2-892F-0090271D4F88} – C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O2 – BHO: Yahoo! Toolbar Helper – {02478D38-C3F9-4EFB-9B51-7695ECA05670} – C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O2 – BHO: Adobe PDF Reader Link Helper – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 – BHO: (no name) – {4D25F921-B9FE-4682-BF72-8AB8210D6D75} – (no file)
O2 – BHO: SSVHelper Class – {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} – C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 – Toolbar: Yahoo! Toolbar – {EF99BD32-C1FB-11D2-892F-0090271D4F88} – C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O4 – HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 – Extra button: Real.com – {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} – C:\WINDOWS\system32\Shdocvw.dll
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O18 – Protocol: bwfile-8876480 – {9462A756-7B47-47BC-8C80-C34B9B80B32B} – C:\Program Files\Logitech\Desktop Messenger76480\Program\GAPlugProtocol-8876480.dll
O23 – Service: avast! iAVS4 Control Service (aswUpdSv) – ALWIL Software – C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 – Service: avast! Mail Scanner – ALWIL Software – C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 – Service: avast! Web Scanner – ALWIL Software – C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 – Service: CAISafe – Computer Associates International, Inc. – C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 – Service: dlbt_device – Dell – C:\WINDOWS\system32\dlbtcoms.exe
O23 – Service: DSBrokerService – Unknown owner – C:\Program Files\DellSupport\brkrsvc.exe
O23 – Service: InstallDriver Table Manager (IDriverT) – Macrovision Corporation – C:\Program Files\Common Files\InstallShield\Driver\Intel 32\IDriverT.exe
O23 – Service: Intel NCS NetService (NetSvc) – IntelĀ® Corporation – C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 – Service: NICCONFIGSVC – Dell Inc. – C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 – Service: VET Message Service (VetMsgNT) – Computer Associates International, Inc. – C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 – Service: Viewpoint Manager Service – Viewpoint Corporation – C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 – Service: Dell Wireless WLAN Tray Service (wltrysvc) – Unknown owner – C:\WINDOWS\System32\wltrysvc.exe


End of file – 4666 bytes