I have a HP Pavillion DV8000T notebook that i purchased from HP directly. The notebook is 13 months old and out of warranty. My hard drive failed and I will need to have it replaced. This is the second time my hard drive has failed (previous instance was during the warranty period) My options are:
(1) Use HP and pay 0 – this includes a new hard drive and installation of MS Windows XP Media edition. It comes with only 90 day warranty.
(2) Buy the hard drive myself – I have Windows XP software. I would have my office IT desk install the hard drive and the Operating System. Cost 0.
My Concern is:Will I be able to get all the drivers that I need to get the most of my machine. This is a high end machine but I am extremely disappointed with HP service. There is only a 90 day warranty on a 0 repair which represents over 33% of what I paid for the entire machine. Since the hard drive has failed twice already-I figure if it fails again, I will buy new notebook.