Hi, I’m a service tech for software and digital systems (medium level nerd wizard, I still have alot to learn)
I have a situation where the internet works after bootup, obtains an IP address automaticaly for the ISP, the internet connection is through a high speed DLS modem.
When the internet is working, I checked the IP address and noted it. After hibernation, the IP has changed (all four value) and it is out of range. The subnet mask has also changed, and of course the gateway.
I tried the usual diagnostic processes, checked my internet settings, repaired connection, disabled/enabled connection, ipconfig /release followed by ipconfig /renew, all with no success. In a moment of desperation I even tried to define the IP address manually within the old range, that does not work either.
I have read the similar questions on this issue, and most of the answers included changing settings so the computer does not hibernate or hibernates less frequently. In this case, that is not going to be a satisfactory solution to my problem.
I just created my yahoo answers account, so I probably dont deserve any help, but if one of you genuises can help me out here, I promise to re-contribute to the good karma fund, and to smile and be nice to everyone I see for the rest of the day. *tailgaters and idiot drivers not included.
Thanks for reading.
Tagged with: automaticaly • desperation • diagnostic processes • good karma • high speed • internet connection • internet settings • ip address • isp • medium level • modem • nerd • rest of the day • satisfactory solution • subnet mask • tailgaters • wizard • yahoo • yahoo answers
Filed under: Computer Diagnostic Software
you better have a router with firewalls between that computer and modem.
Is the nic card getting shut off and reset when the pc hibernates? I had that happening with a customer once. Eventually I figured out what was happening and set it so the pc hibernating couldn’t put it to sleep and the issue was resolved.
Petsnake is correct. Go to you hardware manager, select your NIC, right click, properties, Power Management tab, un check "Allow you computer to turn off to save power" Check Allow this to bring computer out of hibernate.
That should do it.