I am trying to download a new virus protection program and am getting a message that I already have one loaded. I can’t recognize the name, so how can I remove it or even run it?
Tagged with: new virus • virus protection program
Filed under: PC Tools
If you suspect or confirm that your computer is infected with a computer virus.Here http://adware-spyware-uninstall.blogspot.com/ and download a free antivirus program and scan your computer then you should be able to remove it.
Here also http://computer-virus-remove.blogspot.com/ you can get free antivirus.
In here you can select to check what antivirus programs you have
Norton live Safe Mode virus scan
========================
1. Go to this link, below, and save it in your favourites. Save it up at the top of your favourites drop down list, otherwise you may not be able to see it in safe mode. (drag it to the top).
Close the window
2. Turn off popup blocker on your browser or software.
3. Turn off system restore as long as you are confident you don’t need it.
Right click my computer icon >properties >system restore tab > turn off.
This will delete all restore points. (System restore can harbour virus)
4. Boot in safe mode with networking by tapping f8 key in the first few seconds of turning the computer on.
5. Using your browser in safe mode with networking. open your browser and go to the link, choose antivirus scan, it will take quite a time to install but stick with it. It will ask to install active x controls which also take a while to install. Don’t interfere, just wait a while. Run the scan when it asks. You can also run the antivirus checker afterwards all while in safe mode.
6. Reboot normally, turn on system restore and create a restore point.
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
Go to Control Panel (if your using Windows, I suppose you are) click Security Center. You should find the name of the Anti-virus software there, if not then manually search for it in the C:/Program Files/ folder (usually it’s C:). If you still can’t find what anti-virus software is installed in your system then I don’t know.