computer issues?

September 18, 2009

I have a new dell laptop and it wont start. Ive had it for about a month and the first time i shut it off (a few days after i got it) it wouldnt start because of some new software or update thing, but The other night my dad shut it off for me and now it wont turn back on. I can turn it on and it asks if i want to start it normally, or on 3 different safe modes…i tried all and when it starts up all you see is a black screen with the pointer (and the pointer moves so its not frozen). Ive also been able to do diagnostic tests on it and everytime i do it, it comes back completely positive and there is nothing wrong with it but i turn it on and it goes to the black screen with the pointer…i dont know what to do about it but its been like this for almost 48 hours! HELP!!!!!!!!!!!

My computer turns off and on by its self.?

August 27, 2009

This has happened before but it was always related to software. I have put no new software on. I have done a diagnostic and it says everything is ok. This is a Dell Inspiron 9300. My anti virus says no viruses and my spysweeper says no spyware. I did get a message a couple of days ago from my antivirus that said it had quarrantined something that could possibly be a virus. I deleted it and scans since then come up clear. I am also getting a message from my fire wall that says something about ICMP Echo Request (‘Ping’) from (IP addy) and it’s blocking it. Any ideas?
I use avg antivirus, spysweeper, and zone alarm firewall.

My DVD Rom doesn’t work- It won’t read any discs, yet computer still recognizes it…help please?

August 3, 2009

Hello-

I have a Dell Inspiron Notebook 8200 series that is about 4-5 years old.

When I put a disc, any disc, into the dvd rom drive it will spin the disc around for about 30-45 seconds and make noise like it wants to start reading it but then it just stops and does nothing and does not read it.

When I go into ‘My Computer’ and right-click on the drive it recogonizes it and says it is working properly. Also on the self diagnostics it says it is working properly too. It just will not read a disc though, of any format.

I start school next week and really need my dvd rom drive to install some new software…can anyone think what the problem may be?

Thanks so much!

Can software be loaded into Windows XP if the hardware device for DVD/CD-Rom drive has a error code 41?

June 17, 2009

I bought new software yesterday for my computer but am unable to install it because I get an error code #41 in the CD-Rom drive (Windows XP). Is there a way I can fix this myself without having to pay over 0 for a computer repair person to do it?

Repair Windows Installer software for Windows XP?

May 28, 2009

Any new software that I try to download gives me an error reading, "The Windows Installer could not be accessed, this can occur if you are running Windows in safe mode. Contact your service provider". Please help! I am trying to upgrade my iTunes software so I can sync my iPod to my computer but Windows Installer is preventing this for now. Thanks.