Major computer problem :( …please help?

July 31, 2009

get this error message when I startup my computer…?

Press F1 to run setup
Press ESC for BBS POPUP menu
Checking NVRAM…
Initializing USB Controllers…Done.
256 MB OK
USB Device(s): 4 Storage Devices
Auto Detecting First Channel Device 0… IDE Hard Disk
Auto Detecting Third Channel Device 0… ATAPI CD-ROM
Auto Detecting Third Channel Device 1… ATAPI CD-ROM
First Channel Device 0: ST3200822AS 3.01
Ultra DMA Mode-S, S.M.A.R.T. Capable and Status OK
Third Channel Device 0: HL-DT-STDVDRW Capable and
Status OK
Ultra DMA Mode-2
Auto-detecting USB Mas Storage Devices..
Device #01: Generic USB SD Reader
Device #01: Generic USB CF Reader
Device #01: Generic USB SM Reader
Device #01: Generic USB MS Reader
00 USB Mass Storage devices found and configures
A: Drive Error
Press for setup, to continue

So I press F2 and the computer tries to do something but then I get a blue screen, so I turn my computer off with the power button and the next time after I hit F2 I hit F8 for advanced startup options and select start my computer normaly and then I can get on.

Also, when I start my computer, I get this anoying thing that pop-ups and says a key component wtk kernel is missing. The computer is also extremely sluggish and randomly shuts down. The time and date is also wrong and sometimes the screen randomly doesn’t turn on for a period of time, so I replaced the Cr2032 battery because I though there was something wrong with the BIOS, which I got a message before saying there was. I also put the BIOS settings back to the Default settings (and saved them) but it didn’t do anything.

Also, I orderd this virus protection from Verizon but it won’t download because theres an IE error. Speaking of which, I keep getting these certificate errors for almost every page I go on online. I also download hiijack this heres my log file if it helps…

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:41:29 PM, on 2/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&lo cale=EN_US&c=Q404&bd=pavilion&pf=desktop
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://office.microsoft.com/search/redir.aspx?assetid=H A010936921033&CTT=1&Origin=EC010230001033&QueryID=ubtB1 kD5H0&pid=CL100626971033&respos=2&rt=2
O2 – BHO: Adobe PDF Reader Link Helper – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O3 – Toolbar: HP view – {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} – c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 – Toolbar: Easy-WebPrint – {327C2873-E90D-4c37-AA9D-10AC9BABA46C} – C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 – HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 – HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 – HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 – HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 – HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 – HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 – HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 – HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngine Main
O4 – HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 – HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 – HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 – HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 – HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 – HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘LOCAL SERVICE’)
O4 – HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘NETWORK SERVICE’)
O4 – HKUS\S-1-5-21-1700785753-3975447381-3133628283-1014\..\ Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User ‘Bonnie’)
O4 – HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘SYSTEM’)
O4 – HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘Default user’)
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O16 – DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) – http://security.symantec.com/sscv6/SharedContent/vc/bin /AvSniff.cab
O16 – DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) – http://security.symantec.com/sscv6/SharedContent/common /bin/cabsa.cab
O16 – DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) – http://atv.disney.go.com/global/download/otoy/OTOYAX29b .cab
O16 – DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) – http://acs.pandasoftware.com/activescan/as5free/asinst. cab
O16 – DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) – http://driveragent.com/files/driveragent.cab
O23 – Service: Ad-Aware 2007 Service (aawservice) – Lavasoft – C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 – Service: Apple Mobile Device – Apple, Inc. – C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 – Service: Ati HotKey Poller – ATI Technologies Inc. – C:\WINDOWS\system32\Ati2evxx.exe
O23 – Service: AVG7 Alert Manager Server (Avg7Alrt) – GRISOFT, s.r.o. – C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 – Service: AVG7 Update Service (Avg7UpdSvc) – GRISOFT, s.r.o. – C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 – Service: iPod Service – Apple Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: Viewpoint Manager Service – Viewpoint Corporation – C:\Program Files\Viewpoint\Common\ViewpointService.exe

—
End of file – 7016 bytes

Oh yeah one more thing… I tried to do a system recovery because my computer is inpossible and I don’t have that many files on it and I don’t mind formatting the drive, but then I got this message:
STOP: c0000218 {Registry File Failure}
The REgistry cannot load the hive (file):
\SystemRoot\Ststem32\config\SECURITY
or its log or alternate
It is corrupt, absent, or not writable

So, I am totally stuck, I just want a working computer. Someone please help me… All these problems just recently started. Its always been kinda sluggish though. Please help…

which registry cleaner is best to use with xp pro?

June 28, 2009

I keep getting pop ups that is telling me it is corrupted.

How do I remove all these Pop-Ups from Messenger Service advertising different registry cleaners? Help!!?

June 24, 2009

I recently did a Quick Restore, which put it back to factory settings because of problems I was encountering, but now I keep getting these same Pop ups from Messenger Service advertising all these different registry cleaners & saying if I dowload there product I wont receive anymore pop ups…they are popping up back to back & its getting frustrating!! Can someone tell me how to stop them from popping up…Help!!

Registry Cleaner XP – Help me understand?

June 12, 2009

I just formated me computer yesterday in an effort to get rid of the constant "Messanger Service" pop-ups from RegistryCleanerXP.

After the format, everything seemed fine, but today i was browsing the net and i got the same pop-up as before.

Why??

I have only gone to two or three websites since the format, and everything seemed fine. But now the pop-up's are back.

How can i get ride off them premanatly?? And how are they getting one my computer??

Any help would be GREATLY appreciated.

Thanks
Thanks for the info Gary,

But i was just wondering, if doing it through services.msc will affect anything else on my computer??

I had actually read that method of fixing the problem, but some people say that if you do it through services.msc, then it will disable other things on your computer such as MSN messenger.

Is that true?

Best way to clean up your computer and rid of adware?

June 4, 2009

My computers been really choppy, slow and laggy lately. And it kind of irritates me. I think I have gotten several viruses and maybe some bad adware/spyware. I’m getting random pop ups some times and the computer is overall just a lot slower than normal. What programs should I use to get a good clean up to get my computer back to normal? Any help appreciated. Thanks.