windows xp pro

Also, how do I find my programs running and which ones do I stop running?

My neighbor asked me if I could help her with her computer problem. She has an HP desktop running windows XP that has become virtually useless due to viruses. It takes forever to do anything and it constantly freezes, and it can’t even be turned off. It has Norton antivirus, but it’s expired and it won’t even run because the thing freezes. The modem activity led shows constant activity (!?), and one can get online. I was thinking that maybe there is an online program that’ll check it and hopefully clean it? (It appears that her relatives also use the computer, and they have used programs downloaded from the internet, including such risky apps like LimeWire)
Any input will be appreciated.

Ok, it used to take like 10 or 15 minutes to load. Now it takes about 2 cause i used some tools and techniques to clean up the registry and deleted viruses and malware etc. i also defragmented.

So that’s great.
But it’s still sluggish in the beginning when the desktop is loaded. it takes a few minutes… even the start sound that should sound right after the Welcome screen…you hear it after few minutes or seconds after the desktop is loaded

what else can i do????

it’s windows xp sp2
the computer is a notebook Acer Aspire 5100

sometime ago my cousin dropped it and ever since it also started doing weird things. The dvd/cd drive also doesn’t work….it doesn’t load dvds/cds..in rare occasions it does.
NOTE!!! After the slug in the beginning when the desktop screen is loaded, then its really fast and responsive. It’s just in the beginning that it is sluggish.

I have windows xp pro and after cleaning my registry with the software i purchased from circ city , I’m still getting popups telling me to download registry cleaners because i have serious errors and my registery is damaged or corrupt. what do I do?

i have windows XP and whats your idea of keeping a computer clean and fast ? is your mom ok ?