I’m looking for an automated software that will help recover from a crashed PC and do the fix as necessary.

Logfile of HijackThis v1.99.1
Scan saved at 4:20:57 PM, on 10/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bell\Security Manager\fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe
C:\Program Files\Bell\Security Manager\Rps.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\WINDOWS\system\lsass.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
C:\Program Files\Chatango\Chatango.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\Xfire\xfire.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 – HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R3 – URLSearchHook: SweetIM For Internet Explorer – {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} – C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
R3 – URLSearchHook: Yahoo! Toolbar – {EF99BD32-C1FB-11D2-892F-0090271D4F88} – C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 – BHO: &Yahoo! Toolbar Helper – {02478D38-C3F9-4efb-9B51-7695ECA05670} – C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 – BHO: AcroIEHlprObj Class – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 – BHO: SWEETIE – {1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A} – C:\PROGRA~1\MACROG~1\SWEETI~1\toolbar.dll
O2 – BHO: Pop-Up Blocker BHO – {3C060EA2-E6A9-4E49-A530-D4657B8C449A} – C:\Program Files\Bell\Security Manager\pkR.dll
O2 – BHO: (no name) – {491AF6C5-21F2-46E1-C653-3DF529127D7B} – C:\WINDOWS\wcidBHO.dll
O2 – BHO: Megaupload Toolbar – {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} – C:\PROGRA~1\MEGAUP~2\MEGAUP~1.DLL
O2 – BHO: Form Filler BHO – {56071E0D-C61B-11D3-B41C-00E02927A304} – C:\Program Files\Bell\Security Manager\FBHR.dll
O2 – BHO: DriveLetterAccess – {5CA3D70E-1895-11CF-8E15-001234567890} – C:\WINDOWS\system32\dla\tfswshx.dll
O2 – BHO: (no name) – {7E853D72-626A-48EC-A868-BA8D5E23E045} – (no file)
O2 – BHO: (no name) – {85CF4327-68DE-1974-B32E-766E84A9706C} – C:\WINDOWS\wcidBHO.dll
O2 – BHO: (no name) – {8E13DDE1-E013-47ec-9C4C-27C2F78BDD26} – C:\WINDOWS\system32\req.dll (file missing)
O2 – BHO: Windows Live Sign-in Helper – {9030D464-4C02-4ABF-8ECC-5164760863C6} – C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 – BHO: Google Toolbar Helper – {AA58ED58-01DD-4d91-8333-CF10577473F7} – c:\program files\google\googletoolbar1.dll
O2 – BHO: Google Toolbar Notifier BHO – {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} – C:\Program Files\Google\GoogleToolbarNotifier.0.301.7164\swg.dll
O2 – BHO: Windows Live Toolbar Helper – {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} – C:\Program Files\Windows Live Toolbar\msntb.dll
O2 – BHO: MegaIEMn – {bf00e119-21a3-4fd1-b178-3b8537e75c92} – C:\Program Files\Megaupload\Mega Manager\MegaIEMn.dll
O3 – Toolbar: Megaupload Toolbar – {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} – C:\PROGRA~1\MEGAUP~2\MEGAUP~1.DLL
O3 – Toolbar: Windows Live Toolbar – {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} – C:\Program Files\Windows Live Toolbar\msntb.dll
O3 – Toolbar: SweetIM For Internet Explorer – {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} – C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
O3 – Toolbar: &Google – {2318C2B1-4965-11d4-9B18-009027A5CD4F} – c:\program files\google\googletoolbar1.dll
O3 – Toolbar: Yahoo! Toolbar – {EF99BD32-C1FB-11D2-892F-0090271D4F88} – C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 – HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 – HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 – HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 – HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 – HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 – HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 – HKLM\..\Run: [SSA.exe] "C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe"
O4 – HKLM\..\Run: [Security Manager] "C:\Program Files\Bell\Security Manager\Rps.exe"
O4 – HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 – HKLM\..\Run: [msgadjust] C:\Documents and Settings\DANILO\Desktop\msgadjust2[1]\Final\msgadjust.exe
O4 – HKLM\..\Run: [msgairlive] C:\Program Files\MessengerAirLive\msgairlive.exe
O4 – HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 – HKLM\..\Run: [Windows Lsass Services] C:\WINDOWS\system\lsass.exe
O4 – HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 – HKLM\..\Run: [Love default global mess] C:\Documents and Settings\All Users\Application Data\great coal love default\Trust That.exe
O4 – HKCU\..\Run: [MsnMsgr] ~"C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 – HKCU\..\Run: [SweetIM] C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
O4 – HKCU\..\Run: [Chatango] C:\Program Files\Chatango\Chatango.exe
O4 – HKCU\..\Run: [bows clock] C:\DOCUME~1\DANILO\APPLIC~1\GREYTI~1\hole itch.exe
O4 – Startup: Cyber-shot Viewer Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O4 – Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe
O8 – Extra context menu item: &Search – http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O8 – Extra context menu item: &Windows Live Search – res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 – Extra context menu item: Add to Windows &Live Favorites – http://favorites.live.com/quickadd.aspx
O8 – Extra context menu item: Open in new background tab – res://C:\Program Files\Windows Live Toolbar\Components\en-ca\msntabres.dll.mui/229?129c670b55994cf9aa2d977583bafe70
O8 – Extra context menu item: Open in new foreground tab – res://C:\Program Files\Windows Live Toolbar\Components\en-ca\msntabres.dll.mui/230?129c670b55994cf9aa2d977583bafe70
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\WINDOWS\system32\msjava.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\WINDOWS\system32\msjava.dll
O9 – Extra button: Norton Confidence Online – {144FDEB7-A23D-4D39-A00E-AA44195535B6} – C:\WINDOWS\wcidButton.exe
O9 – Extra button: Real.com – {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} – C:\WINDOWS\system32\Shdocvw.dll
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe (file missing)
O10 – Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 – DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) – http://go.microsoft.com/fwlink/?linkid=39204
O16 – DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) – http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 – DPF: {5F5F9FB8-878E-4455-95E0-F64B2314288A} (ijjiPlugin2 Class) – http://gamedownload.ijjimax.com/gamedownload/dist/hgstart/HGPlugin11USA.cab
O16 – DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) – http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 – DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} – http://download.divx.com/player/DivXBrowserPlugin.cab
O16 – DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) – http://www.gamesmania.com/ExentCtl.ocx
O16 – DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games – Installer) – http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 – DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) – http://messenger.zone.msn.com/binary/Bankshot.cab57213.cab
O16 – DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) – http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 – DPF: {CCC46940-DED0-476C-A27E-115B10DAE0B4} – http://td.nortonconfidenceonline.com/plug-in/WSAS.cab
O16 – DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) – http://gamedownload.ijjimax.com/gamedownload/dist/hgstart/HGPlugin9USA.cab
O16 – DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) – http://messenger.zone.msn.com/binary/Chess.cab57176.cab
O17 – HKLM\System\CCS\Services\Tcpip\..\{03F15FA0-8A3F-48F1-8D7A-EF1547FC750A}: NameServer = 206.47.244.87 206.47.244.136
O17 – HKLM\System\CS1\Services\Tcpip\..\{03F15FA0-8A3F-48F1-8D7A-EF1547FC750A}: NameServer = 206.47.244.87 206.47.244.136
O18 – Protocol: livecall – {828030A1-22C1-4009-854F-8E305202313F} – C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 – Protocol: msnim – {828030A1-22C1-4009-854F-8E305202313F} – C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 – Filter: text/html – {2AB289AE-4B90-4281-B2AE-1F4BB034B647} – (no file)
O20 – Winlogon Notify: igfxcui – C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 – Winlogon Notify: req – C:\WINDOWS\system32\req.dll (file missing)
O20 – Winlogon Notify: WgaLogon – C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 – SSODL: WPDShServiceObj – {AAA288BA-9A4C-45B0-95D7-94D524869DB5} – C:\WINDOWS\system32\WPDShServiceObj.dll
O23 – Service: AOL Connectivity Service (AOL ACS) – America Online, Inc. – C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 – Service: Apple Mobile Device – Apple, Inc. – C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 – Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) – Apple Computer, Inc. – C:\Program Files\Bonjour\mDNSResponder.exe
O23 – Service: dlbt_device – Dell – C:\WINDOWS\system32\dlbtcoms.exe
O23 – Service: DvpApi (dvpapi) – Command Software Systems, Inc. – C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 – Service: FLEXnet Licensing Service – Macrovision Europe Ltd. – C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 – Service: Google Updater Service (gusvc) – Google – C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 – Service: iPod Service – Apple Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: Intel NCS NetService (NetSvc) – Intel(R) Corporation – C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 – Service: Security Manager Firewall (RP_FWS) – Radialpoint Inc. – C:\Program Files\Bell\Security Manager\fws.exe
O23 – Service: Windows Live Setup Service (WLSetupSvc) – Unknown owner – C:\Program Files\Windows Live\installer\WLSetupSvc.exe

Am I all set for a reformat?

Hey everyone. I plan on doing a reformat, but before I get started with that, I am going to put everything I want on to an external hard drive for later retrieval.
(The reason I am doing this is because my computer is getting really slow with loading files, the registry is a mess even though I use CCleaner, Defrag, and virus softwares like norton, malwarebytes.. etc.. and my computer is 7 years old now…)
After I got all my songs, pictures, movies, and whatever else on my external hard drive, I am going to reformat. My computer came with the following CD’s

-Microsoft Works Suite 2003 (Disc 1-5)
-APPLICATION For Reinstalling Dell Tools System Software
-APPLICATION For Installing/Reinstalling Roxio Easy CD Creator 5.2 Basic
-Drivers And Utilities Dell Dimension Resource CD (Contains drives, diagnostics and utilities and computer documentation.)
-OPERATING SYSTEM Reinstallation CD for XP Home Edition SP 1.
-Sound Blaster Live!
-Norton Antivirus
Ahh thanks for reminding me to backup favorites!

My computer (Dell) crashed on me and via Blus Screen diagnostic, I’m getting error code "c0000218 {registry file failure} The registry cannot load hive (file): \SystemRoot\System32\config\SOFTWARE or its log ot alternate. It is corrupt, absent or not writeable."

Any ideas what these errors are and how to resolve them? If there is a place for me to look this up, let me know. I haven’t backed up my files in a few weeks, so there are SEVERAL things I need to get off the hard drive!

I have a dell optiplex gx 260 – new hd 500gb, 2gb memory. 2 cd/dvd writers. This was working fine. I reloaded the os and then restored the data 2 months ago. 9 days ago turned on the computer, saw the dell splash screen with options of F2/12 then splash screen went off like normal and all I had was a blinking prompt in the upper left hand corner of the screen. Booted to diagnostics – all passed. Swapped power supplies. same result wouldn’t boot from hd. Reformatted hd, reloaded windows and minimum software – office, anti-virus, adobe stuff, firefox. Added users. Worked great.
Next day wouldn’t boot again. Followed same process of reformatting hd and loading os and sw. This time made ghost image. I have reloaded the ghost image 5 times and the computer runs great for a day. But it will not boot again after a day. I have even swapped hard drives.
Any idea what the problem is?
Running Windows XP SP3