what is the best free software to fix a worm problem on your computer?

December 5, 2009

i just found out that i have either a regular pc worm or a networking worm. (most likely 2nd) but whats the best free software out there that can fix the problem. the worm keeps shutting down my browsers and randomly restarts the computer. And to make things worse every time the pc restarts it restores everything to how the pc was before the worm. any suggestions, email or IM me for more questions to help me. Thanks

Motorola K1m – connecting issues and MTP device driver?

December 4, 2009

Instead of purchasing the music essentials kit I followed the advice of a forum and downloaded the Motorola driver software for my phone as well as VZW Music Manager. When connecting my phone to my laptop (34bit Vista home premium) the device driver installation recognizes and installs the motorola software.

Motorola USB composite device
Motorola USB modem #2
Motorola USB diagnostic port

My problem is that the MTP device goes from being "ready to use" to "searching for preconfigured driver software". The VCAST Music Manager shows that my phone is not connected and I am unable to sync my phone to my computer. I know that during the moments when everything is ready to use that everything is working properly because my phone registers as charging.

I called Verizon tech support and they were un able to help me. I went to Microsofts website and couldn’t find anything that really solved my problem. Can someone please help me out!! :]
I don’t have a removable disk for the phone.

I

Can my hard drive be saved?

December 3, 2009

My compy is 4 years old. After uninstalling Linksys software that wasn’t working properly, my computer wouldn’t boot. After doing some research, I believed my boot.ini file had been corrupted (somehow). After booting from diskettes and the chkdsk /r thing, Windows finally booted. But the "Warning: Dell’s Disk Monitoring System has detected that drive 0 on the primary EIDE controller is operating outside of normal specifications…" appeared after restarting.

I tried running a 90/90 diagnostic, but I never got a "drive functional/dysfunctional" message. Only "pass".

I also tried installing the BR64013.exe file. I’m not even sure if that installed properly as I couldn’t exit the program and had to restart using the tower button.

I understand the SMART system is something you should take seriously. But is there anything else I can do to know for sure that my hard drive is done? I take care of my things, and I hate accepting that ONE uninstall as the downfall of my compy.

Thanks! 🙂

Revised Quest – Installed a new PC Hard Drive.(Is not a slave) Modem shows but “Network Connections” are blank

December 1, 2009

Couldnt figure out how to edit or ammend my first question, so … Computer is a Dell Dimension 4600. Loaded all original Software onto new Hard Drive. Diagnostics says all is ok. Connection Wizard cant find any DRIVERS on computer. otherwise, everything else works fine that I go into. I’ve reloaded software and ran "repairs", and still no luck.
I have repeatedly put in the drivers disc and OS disc and even started over and STILL cannot get it to work. Am really lost here.

Can you spot a virus? (with hijackthis list…)

November 30, 2009

Main issue:
I cant open links on most websites…. or enlarge images that appear on google images. the mouse pointer doesnt seem to recognise them.(normally it would turn into a hand from a pointer.)

i cant even post this problem on any tech help sites as i cant click on the post ‘new thread’ button.
not sure why but YahoO’s links work.

i cant click on thumbnail pictures on facebook either, normally it would open the enlarged view of the picture ect…

ive tryed updating internet explorer 7 and the java updates.
here is a log from HIJACKTHIS see if you can spot any virus

THANK YOU!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\Program Files\Executive Software\Undelete\UdServe.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\winhlp32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 – BHO: AcroIEHlprObj Class – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 – BHO: ALOT Toolbar – {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} – C:\Program Files\alot\bin\alot.dll
O2 – BHO: SSVHelper Class – {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} – C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 – BHO: (no name) – {7E853D72-626A-48EC-A868-BA8D5E23E045} – (no file)
O2 – BHO: Google Toolbar Helper – {AA58ED58-01DD-4d91-8333-CF10577473F7} – c:\program files\google\googletoolbar1.dll
O2 – BHO: Google Toolbar Notifier BHO – {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} – C:\Program Files\Google\GoogleToolbarNotifier.0.1225.9868\swg.dll
O3 – Toolbar: McAfee VirusScan – {BA52B914-B692-46c4-B683-905236F6F655} – c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 – Toolbar: &Google – {2318C2B1-4965-11d4-9B18-009027A5CD4F} – c:\program files\google\googletoolbar1.dll
O3 – Toolbar: ALOT Toolbar – {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} – C:\Program Files\alot\bin\alot.dll
O3 – Toolbar: (no name) – {07B18EA9-A523-4961-B6BB-170DE4475CCA} – (no file)
O4 – HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 – HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 – HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 – HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 – HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 – HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 – HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 – HKLM\..\Run: [nwiz] nwiz.exe /install
O4 – HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 – HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 – HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 – HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar.bin\mwsoemon.exe
O4 – HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
O4 – HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
O4 – HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"
O4 – HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 – HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 – HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 – HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 – HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar.bin\m3SrchMn.exe" /m=2 /w
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 – HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 – HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘LOCAL SERVICE’)
O4 – HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘NETWORK SERVICE’)
O4 – HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘SYSTEM’)
O4 – HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘Default user’)
O4 – Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 – Extra context menu item: &Search – http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZZzer000YYGB
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O16 – DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) – http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 – DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} – http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/ZwinkyInitialSetup1.0.0.15-3.cab
O16 – DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) – http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 – DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) – http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 – DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) – http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 – DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) – http://sdlc-esd.sun.com/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?AuthParam=1217681069_e94cf86f6a9c9018c4d65c1a33bc9775&GroupName=JSC&BHost=javadl.sun.com&FilePath=/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab&File=jinstall-6u7-windows-i586-jc.cab
O16 – DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) – http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
O20 – AppInit_DLLs: pushow14.dll
O23 – Service: Lavasoft Ad-Aware Service (aawservice) – Lavasoft – C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 – Service: Adobe LM Service – Unknown owner – C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 – Service: AVG Anti-Spyware Guard – GRISOFT s.r.o. – C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 – Service: Google Updater Service (gusvc) – Google – C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 – Service: InstallDriver Table Manager (IDriverT) – Macrovision Corporation – C:\Program Files\Common Files\InstallShield\Driver\Intel 32\IDriverT.exe
O23 – Service: InCD Helper (InCDsrv) – AHEAD Software – C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 – Service: iPod Service – Apple Computer, Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: Process Monitor (LVPrcSrv) – Logitech Inc. – c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 – Service: LVSrvLauncher – Logitech Inc. – C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
O23 – Service: McAfee WSC Integration (McDetect.exe) – McAfee, Inc – c:\program files\mcafee.com\agent\mcdetect.exe
O23 – Service: McAfee.com McShield (McShield) – Unknown owner – c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 – Service: McAfee Task Scheduler (McTskshd.exe) – McAfee, Inc – c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 – Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) – McAfee, Inc – C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 – Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) – McAfee, Inc – c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 – Service: NVIDIA Display Driver Service (NVSvc) – NVIDIA Corporation – C:\WINDOWS\system32\nvsvc32.exe
O23 – Service: PnkBstrA – Unknown owner – C:\WINDOWS\system32\PnkBstrA.exe
O23 – Service: Executive Software Undelete (UndeleteService) – ESI – C:\Program Files\Executive Software\Undelete\UdServe.exe