get rid of errorsafe?

Logfile of HijackThis v1.99.1
Scan saved at 4:31:48 PM, on 11/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpEnum.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MpEng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R1 – HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 – URLSearchHook: Yahoo! Toolbar – {EF99BD32-C1FB-11D2-892F-0090271D4F88} – C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O3 – Toolbar: Yahoo! Toolbar – {EF99BD32-C1FB-11D2-892F-0090271D4F88} – C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O3 – Toolbar: &Save Flash – {4064EA35-578D-4073-A834-C96D82CBCF40} – C:\Program Files\Save Flash\SaveFlash.dll
O4 – HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 – HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 – HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 – HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 – HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 – HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 – HKLM\..\Run: [YCentral] C:\Program Files\Yahoo!\YCentral\YahooCentral.exe
O4 – HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 – HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 – HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 – HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 – HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 – HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 – HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 – HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 – Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 – Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 – Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 – Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 – Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 – Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 – Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 – Extra context menu item: &Yahoo! Search – file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 – Extra context menu item: Yahoo! &Dictionary – file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 – Extra context menu item: Yahoo! &Maps – file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 – Extra context menu item: Yahoo! &SMS – file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 – Extra button: Web Anti-Virus – {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} – C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll
O9 – Extra button: Yahoo! Services – {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} – C:\WINDOWS\System32\shdocvw.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 – Extra button: AIM – {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} – C:\PROGRA~1\AIM\aim.exe
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O11 – Options group: [INTERNATIONAL] International*
O12 – Plugin for .xfd: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 – DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) – https://www.windowsonecare.com/install/cli/1.1.1067.8/WinSSWebAgent.CAB
O16 – DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) – http://a516.g.akamai.net/f/516/25175/7d/runaware.download.akamai.com/25175/citrix/wficat-no-eula.cab
O16 – DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) – http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162344926796
O16 – DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) – https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 – DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) – http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 – DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) – http://h30155.www3.hp.com/ediags/hpfix/aio/en/check/qdiagh.cab?326
O16 – DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) – http://chat.msn.com/bin/msnchat45.cab
O23 – Service: Adobe LM Service – Adobe Systems – C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 – Service: avast! iAVS4 Control Service (aswUpdSv) – Unknown owner – C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 – Service: avast! Antivirus – Unknown owner – C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 – Service: avast! Mail Scanner – Unknown owner – C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 – Service: avast! Web Scanner – Unknown owner – C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 – Service: Kaspersky Anti-Virus 6.0 (AVP) – Unknown owner – C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe" -r (file missing)
O23 – Service: InstallDriver Table Manager (IDriverT) – Macrovision Corporation – C:\Program Files\Common Files\InstallShield\Driver50\Intel 32\IDriverT.exe
O23 – Service: InCD File System Service (InCDsrv) – Ahead Software – (no file)
O23 – Service: iPod Service – Apple Computer, Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: Macromedia Licensing Service – Unknown owner – C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 – Service: MSMPSVC – Unknown owner – C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe" -n 4 (file missing)
O23 – Service: NkPtpEnumP2 – Unknown owner – C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpEnum.exe" -a -d="C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpip.dll (file missing)

My problem is stated below?

Whenever I am trying to format the hard disk of my toshiba laptop it is giving me the following message. Make sure any hard drives are powered on and properly connected to your computer and that any disk related hardware configuration is correct. This may involve running a manufacturer-supplied diagnostic or setup program.
Setup can’t continue. What would be the problem? May be the disk is sata if so then from where should I download the other softwares for it with the xpsp2 cd.

These are the programs I currently have installed in my computer:

ABBYY FineReader 6.0 Sprint
Adobe After Effects CS4
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Premiere Pro CS4
Adobe Reader 8.1.3
Adobe Soundbooth CS4
AIM 6
AOL Install
Apple Mobile Device Support
Apple Software Update
avast! Antivirus
Bonjour
Browser Address Error Redirector
Conexant D850 PCI V.92 Modem
Dell DataSafe Online
Dell Getting Started Guide
Dell Support Center
DellSupport
Digital Line Detect
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Web Player
Download Updater (AOL LLC)
EarthLink Setup Files
EverydayWriter
GIMP 2.6.6
Google Desktop
Google Toolbar for Internet Explorer
Internet Service Offers Launcher
iTunes
Java(TM) 6 Update 4
Java(TM) SE Runtime Eviroment 6
Lexmark 3400 Series
Lexmark Fax Solutions
Microsoft .NET Framework 3.5 SP1
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MobileMe Control Panel
Modem Diagnostic Tool
Mouse Suite for Desktop Computers
MSXML 4.o SP2 (KB936181)
Music, Photos & Videos Launcher
NetWaiting
NVIDIA Drivers
NVIDIANetworkDiagnostic
Opera 9.64
Picasa 3
PowerDVD
Product Documentation Launcher
QuickTime
Realtek High Definition Audio Driver
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler
Roxio Creator MyDVD DE
Roxio Update Manager
Spelling Dictionaries Support For Adobe Reader 8
User’s Guides
Viewpoint Media Player
Windows Live Sign-in Assistant
Windows Media Player Firefox Plugin

Hello,

I do a lot of computer support for friends and some clients.
I am charging for diagnostics but i tell them whats wrong. I’m curious to know if there a good software (Free or something near) that will run a test on spyware software and hardware and then print to show the clients?

any help would be great.
I already have Hirens but what tools do i Use to actually run a diagnostics and give a copy to the client about his issue.

Exp.. taking your car to the mechanic they put it to test and they give you a print out and tell you what they recommend to fix the car.

I have a 2005 Dell Inspiron laptop. It came with the Windows XP operating system cd and another cd that says Drivers and Utilities, for reinstalling Dell Inspiron and XPS system software, contents: Device drivers & Diagnostics and utilities, part number Y2986. If I ever have to replace my hard drive I already know how to reload the operating system cd, but will this Drivers and Utilities cd reload all the factory drivers for me? Are the drivers already physically on this cd or does it connect me to the Dell web site to get the drivers for me automatically? Or will I still have to go to the Dell support web site and download the drivers one at a time like I did once before on another computer?