So every time I try to cut on my laptop it starts but this Start Up repair thing keeps popping up instead of going to my log in screen. It always ask would i like for windows to attempt repairs and I always click yes but it never gets repaired. After going through the same thing 3 or more times it goes to another screen that states "start up repair cannot repair the computer automatically" so I always choose to send the information about the problem. When I come off that screen i choose to always advance view advanced options for system recovery and support. I fill out all the info that they request (country, screen name, & password) and they give me the choices of: start up repair (which i automatically do and it gets me nowhere), system restore (which i do from this point but once i shut down my lap top then use it, shut it down when i’m done, and then cut it back on I have to go through the whole start up repair process over again, windows complete PC restore (idk what a backup image is), windows memory diagnostic tool (did it yesterday and it said there was nothing wrong with my memory), command prompt, and dell factory image restore (if i do this will it erase all my documents and things like music that i have already saved to my computer? seeing that it restores my system software to factory condition)

Please help!!! Idk what I did so hopefully one of you will help me!

In order to take a major standardized exam on my laptop, I am required to have a clean hard drive, with no data except what is necessary to write the exam. Unfortunately, I am not allowed to use software that blocks access to my hard drive while writing the exam. I really don’t want to lose all of my data and programs — is there a way to move the contents of my current hard drive on to an external drive? Or will I either have to erase everything or get a new computer? I am especially concerned about my itunes library, I have had difficulties after transferring music files between user accounts on my hard drive in the past. Thank you for your help!!!

i have a pretty new laptop ( a lil over a year old) and its recently started going really slow. What are some things i could do/check to speed it back up again?
any help is greatly appreciated =]

It all happened when I installed bitdefender antivirus on my laptop. But it didn’t scan and it was slow down my laptop so i removed it. But now the laptop doesn’t seem to be working. It can open start but can’t do anything apart from that.
my laptop has 1gb ram and a 2.2ghz cpu and this never happened when I had norton antivirus and kaspersky